Shipping policy

At The House of Gill, we want every order to arrive safely and on time. We work closely with our suppliers and shipping partners to ensure a smooth shopping experience for you.

Processing & Delivery Times

• Processing Time: Please allow 1–3 business days for order processing before shipment.

• Delivery Time: Most orders arrive within 6–10 business days. Delivery times may vary depending on your location and the product ordered.

• Shipping Costs: For products with paid shipping, the cost will be clearly displayed at checkout before you complete your purchase.

Shipping Address Updates

• Within 2 hours: If you update your shipping address within 2 hours of placing your order, we will update it or arrange for reshipping if necessary.

• After 2 hours: If you update your shipping address after 2 hours, we cannot guarantee changes will be applied and will be unable to issue a refund for mis-delivery.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking details.

If you have questions about your package, you can also reach us at thehouseofgill@outlook.com.